H And E Upholstery
3/5
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  • anglais,
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485 South Ave, Spruce Grove AB T7X 4G2
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    User138846
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    I have used this ...

    I have used this this company many times for a variety of projects and have always been happy with the quality of work.

    Vous êtes le proprio? Répondez ou Contactez PJ
    jazzyy
    Par

    Poor product and customer service

    BEWARE!!! Brought them foam from a chair being reupholstered, original foam was not returned, SEVEN peices of scrap glued together to make one small chair cushion, foam so dense it was uncomfortable, overpriced and 4 inches too big in both directions. Offered no help with the issue, instead told me I did not know what I was doing (I have reupholstered multiple peices). Nothing but rude and poor customer service. Took to my regular foam supplier with a template I cut..fit perfectly! Disappointing

    Vous êtes le proprio? Répondez ou Contactez PJ

    Réponse d'entreprise 3 septembre 2015

    This woman is obviously not an upholsterer. Foam glue is used to glue foam together, I am assuming she wants me to fill the landfills with brand new foam. You will fine even in factory( we are not a factory) cushions, pieces glued together. THAT is waht foam glue is for. As to the fit, I would not hire an upholsterer who could not do the job because good quality firm foam is used. I told her I would fix it for her, but she seems to think she in an upholsterer, I have 34 yrs exp. I will bet she might have taken a 20 hr course. These people think it is all easy.

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