Never have any issue with this store. I always use self-checkout, and am usually in and out in minutes. I should also mention I am celiac, and they have a great variety of products that cater to a GF diet.
This store is a joke. They have no social distancing and dont care about your safety. The Click and Collect kids (they are mostly students) wear no PPE and will push right in front of you if you are getting something on the shelf. Their produce department often has rotten product on the shelf. One week, every single bag of onions had at least one rotten one in it, and I spoke to the Produce Manager about it. His answer was we cant help what the warehouse sends us.
They take forever to get to you and can’t ever get your prescriptions filled in the time they say they will even if you show up an hour after (from previous experience). If they don’t have anything they don’t tell you until they talk to you at pickup. Go somewhere else.
I have been going to this store for years and am always pleased with their high level of customer service. I do wish that the Organics were displayed together in one section. Online shopping is fantastic!