Went in for nail removal and she literally took a piece of plastic and began shoving it under my nail ripping off my acrylic. Cut me twice with pliers. I had to beg her to stop ripping them off and to soak them off then she just drilled them off partially and said we’re done. Go to pay and I see it was $10 on the website which is why I chose this cheap place, and she charged me $16 and when I asked about it she just mumbled something under her breath and handed me the machine.... never again