Worst customer service ever! Taylor did a hack job and very poor dye job on my hair. I phoned today to talk with the owner she was not polite nor apologized once but told me that I would get my money back. I ended up having to cut my once long hair to my chin:( the owner was rude and told me in so many words to get lost! Uhh like I would have returned anyways! You ruined my hair and then I got no remorse fit it. Sorry your hairdresser sucked but it’s not the customers fault!