Would give ZERO stars if possible. Here are 3 tips for whoever is answering phones today on October 18th, 2021. 1.) Say Hello 2.) Let the Customer speak 3.) Don’t hang up on customer after interrupting them several times. Here’s a freebie. When they actually still call back to try and give you business against their better judgement, DO NOT continue to speak like you haven’t experienced a busy Monday before. Grow up and learn to speak politely and far more friendly. Not getting my business.