I read the good reviews, but had a different experience. Early hair loss is traumatic for women, we don’t need to be taken advantage of too. I got assistance in picking out and buying one of the most expensive wigs on the shelves but once bought, that changed even after Kyla admitted to not taking enough time to ensure my proper fit. Now I have a nice wig sitting on my dresser bc it doesn’t fit my head right. She won’t take it back. She won’t exchange it for one of equal value, she doesn’t care.