I recently bought a Nissan Murano here and had a very good experience dealing with brand ambassador Angela. She was very knowledgeable and really showed the care in customer care. I will easily recommend this dealership to friends and family.
Very happy to have made the acquaintance of the sales rep Paige McIntosh! Her customer focused attitude was "A1" start to finish. The entire team was a pleasure to work with. When I'm looking for my next Nissan or Infinity I will start with a visit to Ajax Nissan. Highly recommended!
Spent a lot of money on a used vehicle from Ajax Nissan buying a Cadillac ATS with only 50000km on it and have had multiple issues with the vehicle and it’s terrible trying to get anything from them , they have not once helped me with warranty on the car they sold me the warrantie on in the first place. I drove 5 hours to get the car and all they can tell me is drive the car here and we’ll look at it for you , or you can call the 3rd party and deal with it myself! I WILL NEVER GO THERE AGAIN!
I traded in a 2001 chrysler at this dealership last october for a pre-owned 2013 Altima. Today, I was told the brakes need full replacement which costed me $1300! Given that I only put 15,000 km on it in the last 12 months. For my previous old Chrysler I didn't need to do any brake work for over 3 years, and over 50,000 km!!
This situation destroyed my trust in this dealership and their honesty in how they handle their pre-owned car sales and how they run their after sale services!
Hello Ahmed, thank you for sending us your feedback. I believe we have already spoken and resolved your issues and concerns offline. Please feel free to provide any updates as to how we addressed your concerns and if we were able to help! Thank you.
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