They gave me a firm quote on the phone which i specifically asked is that the price or is it a starting price! When I went to pay it was inflated and the stylist was quoting double the price for a toner from what the front desk quoted. Seemed like if they didn't have prices Inorder very unprofessional impression. I would not return. The owner heard me express these concerns as I spoke to the lady at the front desk but did not intervene. I dont mind paying but charge me what I was quoted.