Boston Pizza

Delicious Food and Great Service!!!

I have to say that the service and food at this Boston Pizza was some of the best that I have ever had. I really enjoyed how juicy the chicken was and the type of tomato sauce that was on the sandwich was really amazing! The Ceaser Salad was great too, not too much salad dressing, which is something that I can't stand. I would definately recommend to other people to come to the Boston Pizza located on Wayne Gretzky Parkway. The service was fantastic and the wairess was on the ball and got our refills in no time at all, and she also didn't come over to often to see how our meal was or ask us when we had food in our mouths. Over all, a great experience and I would definately go back again!!!

Boston Pizza Great Sports Bar

Boston Pizza on Wayne Gretzky Parkway is one of my favourite spots to hang out and have social drinks with friends. Being a local from Brantford Ontario there isn’t many places to go with friends and watch sports. Boston Pizza is one of the original sports bars that has an amazing atmosphere. I am friends with most of the staff and they are great, service is top notch every time I go in there. The atmosphere is great for a sports bar as well. Boston Pizza always plays every game or fight from every sport, NFL, NHL, MLB and UFC. Tony the GM of Boston Pizza also makes you feel at home, he is a very pleasant host and always greets and converses with the guests. The prices of Boston Pizza are regular compared to the other chains of sports bars in Brantford. Ive been a regular at Boston Pizza since I was 19 years old and I am 26 now and still attending any sporting event that my friends and I can attend. My favourite food at Boston Pizza is the BBQ chicken pizza, and as for my favourite drink special, it is the 6$ doubles on Saturdays. Overall Boston Pizza is on the top of my lists of sports bars in Brantford and I plan on continuing to visit whenever I can.

I've been going to Boston Pizza more and more often while on dates. The atmosphere is lovely, yet exciting, and the servers are always pleasant. The thing that draws me back again and again though, is the fact that it doesn't cost a great deal and the food is of a pretty good quality. I'm personally very careful on my expenses and Boston Pizza allows me to take a girl to a rather nice restuarant without breaking my bank account. The only dilemma I often face is that it can take a very long time to get your meal, but that isn't too bad, as it leaves more time for socializing (just pray that the date is going well!) I definitely recommend this restaurant to anyone living in Brantford and the surrounding area.

Slowest service on a consistent basis! We go...

Slowest service on a consistent basis! We go because my son loves it there. But the last time we went was the last time for good. It takes forever to get anyone's attention even though they're all standing around chatting by the front cash desk. When I got the food it was bland and boring and way too over priced! The salad that came with it was a bunch of iceburg lettuce leaves thrown onto a dish with a piece of cucumber and two slivers of peppers thrown on for decoration. Presentation!!!! I could have made that at home for a whole lot less. AND Healthy choices don't have to be bland choices! Spices are not fattening! They should probably research their menu items and make them appealing to any diet choice.

Kids

Their pizza tastes right, but we happen to love THIN pizza. Unfortunately, the kids (staff) refuse to serve the customer anything but what they are used to, and simply say they are not able to accommodate our request. I guess the pizza shells are premade, and it's not possible to use a small dough for a large pizza. Too bad, becuz Brantford doesn't really have any good pizza, or burgers, or Chinese food for that matter. And we eat out a lot! Must be great to have such a thriving business that you can afford to turn away customers with a refusal to please them with a simple request.

Colleen served us and she was wonderful! She was...

Colleen served us and she was wonderful! She was full of cheer and made my husband and I feel right at home. The food was great and fullfilling. Ask for Colleen - you wont be dissapointed!!

Boston Pizza is always busy, which is a great...

Boston Pizza is always busy, which is a great sign! Everyone wants to go there because of the friendly service, great food and atmosphere. None of the other restaurants in brantford compare! I have taken my family in there as well as large parties and same great service everytime.

great place, great atmosphere, service was great...

great place, great atmosphere, service was great as well, I loved the food, lots to choose from

WONDERFUL PLACE ! NEVER DOUBT IT AWSOME SERVICE...

WONDERFUL PLACE ! NEVER DOUBT IT AWSOME SERVICE, GREAT FOOD, NICE TEMPERATURE, AND A GREAT PLACE TO BE WITH FAMILY OR FRIENDS !! DEFINITLY COMING BACK I WAS REALLY PLEASEEED

The food was really good...service could have...

The food was really good...service could have been a bit better..prices were decent.

Our server was fantastic. The food was average...

Our server was fantastic. The food was average - what we've come to expect from the chain restaurants. What made Boston Pizza stand out was the service. We had 5 young children with us and our waitress handled them with ease. We were served promptly and cheerfully. When you go ask for "Colleen".

Food is great. Service a bit slow. We...

Food is great. Service a bit slow. We preordered in advance. Waitress a bit pushee for tips

We were seated immediately. Our waitress...

We were seated immediately. Our waitress immediately took our drink order. When we got our food, it was what we had ordered. We just werent thrilled with the quality. We expressed that to our server and she immediately offered a replacement dish or discount. We took the discount and left. Not sure if the food was a one time miss, but the service was such a hit, we will give it another go sometime.

The Boston Pizza in Brantford is the only one in...

The Boston Pizza in Brantford is the only one in the chain that I have ever enjoyed. The owner, Tony, checked on us and really seems to care. Attentive service and well timed food that was hot and delicious. When a franchise restaurant actually does things the way they are supposed to it can be excellent. If you feel like a quick bite of reasonable priced, decent food try Boston Pizza in Brantford and ask for Tony. He's awesome!

Hostess was great, we were sat quickly. Waitress...

Hostess was great, we were sat quickly. Waitress (Colleen) took a little while to arrive. Order was taken quickly and the food came out quite fast. The nachos did not have enough toppings on them, not like the usual Boston Pizza nachos. My caesar salad was good, just needed a bit more dressing. Taco sald was excellent. Waited around 10 mins. until the waitress came to clear our plates and take dessert order. When we finally were done, our waitress was no where to be seen so we had to get the manager to get our bill.

I had a great experience, despite some of the...

I had a great experience, despite some of the other comments listed on here about the service. I had dinner and drinks in the bar and our server genuinely seemed to care about our well-being. She even took care of our buddy on his birthday. The food was very tasty, yet somewhat over priced. I had an overall great time. I will return to this location.

althought the server was a bit slow, we still had...

althought the server was a bit slow, we still had a great time. The server Coleen was polite, but not so quick. Our lunch break was a little longer than expected, had to wait for refils for a while because she was no where in sight. Although the server was nice, we still had to get someone else to get our bill so we could get back to work.

I go to Boston Pizza just because that seems to...

I go to Boston Pizza just because that seems to be where everyone goes on a thursday night. The service is so awful everytime we go there. (I am talking in the bar, not on the restaurant side) One time we actually waited 12 minutes before a drink was put on our table. Im not even sure the managers know what they are doing there because im sure with different managers the restaurant would be run differently. I believe once other bar/restaurnants open in Brantford, Boston Pizza will not be the 'hangout'. I will go back just to see people that go there..but I know not to expect any good service.

Several late night visits for a couple of beers...

Several late night visits for a couple of beers and some wings (about 3 times per week). On several occassions. service was not provided to the point of me just getting up and leaving the building and heading to another spot to spend some money. I even contacted the management via e-mail on 3 occassions to inform them of the problem. They were given times and dates and names of the servers on duty. I even let them know that they had one shining star who provided above average service. They all responded promptly with the promise that all would be made right. In all fairness, they tried to give me a $25 voucher as an apology which I turned down due to the fact that I did not want someting free, I just wanted quality food and good service. This location has had 3 chances and the Burlington (Service Rd.) location has had 1 chance. Nothing has changed. Therefore, my option is to simply not return to ANY Boston Pizza location and to instead spend my hard earned money elsewhere. Thank you for this venue to express my opinion