We have ordered from Hot Wok twice in the last few months and both times they have missed either putting everything from our order or most recently giving us all our bags when we picked it up. I mentioned the issue when I called in on Saturday January 25, 2020 and was told they would have everything ready this time. When I got their they handed me a bag saying it was complete however as I got home in North Waterloo, they called to say they missed giving us one. no apology and no customer service