Impala Bicycles Ltd

I’m in awe of how wonderful the staff are here. I needed help and direction on how to fix a crank arm on my bike but wasn’t sure on how to go about doing it and what to look for. I had two visits at Impala Bicycles for this ‘fixing one’s bike’ journey. Each encounter was a wonderful experience and am grateful for meeting these staff members. They both were calm and friendly, spoke with me on how to go about fixing my bike and showed me what was wrong. They explained everything beautifully. They

Proficient, knowledgeable and efficient is how I would describe the staff at Impala Bicycles. My recent order of a new Cervélo was handled quickly and Included set-up and a fitting session. Staff member, Andrew, spent a great deal of one-on-one time measuring and adjusting all aspects of the bike to my fit: the seat, the reach, the hip/knee angles and even the right alignment for my shoes on the pedals. This is my second Cervélo and although they are pricey, they are worth it! Jane R. Scugog ON

If you’re looking for a cheap bike, don’t come here. If you want to own a beautifully crafted machine and experience superior customer service, don’t go anywhere else! ?? Glyn & Shantel are fantastic!

Terrible customer service in repair and pick up area..Brian Dishonest and claim to replace parts that were not and then charge you for these parts and labor Bike scratched in multiple places Do not recommend

Excellent custome...

Excellent customer service, very knowledgeable and friendly staff. I was so impressed with my road bike purchase and after sales service, when it came time to replace my mountain bike recently, I returned and bought a second bike from them. I highly recommend shopping at Impala Bikes. In my opinion, it's the best shop in town!