i brought the car in so they could fix a seat belt, they charged me 135$ for a diagnostic and the parts haven't been replace. They charge 140$/hour for repair, so if my math are correct, they took around 50 minutes to diagnostic a seatbelt that was cut in 2. i can't believe i'm being charge 1hour for a diagnostic while they could use the hour to change the part instead. No more visit to Ford for me, i'm done!