I blame myself for dropping my dog at that facility for a few hours. The owner will have you sign an agreement that he is not responsible for any disease, loss or death of your dog. I still did, because I had a house showing in that area. I picked up the dog three hours later, to find terrible scratches and wounds right outside his eyes. When I confronted the owner, he blamed my dog for not being social! Which is outrageous because my dog was totally the victim and he did not hurt any dogs.