Leo Edwards & Sons Ltd
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45660 Yale Rd, Chilliwack BC V2P 2N3
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    BSmythe
    Par

    I brought my yama...

    I brought my yamaha outboard in for a 20 hour tune-up for the upcoming salmon fishing early run. Was told it would be ready friday (3 days).Five days later at double the quote I finally got my boat in the water only to have it quit on me twice. If it wasn't for nearby fishermen the second time I would be smashed up on the rocks now.Took it to another dealer and they found my impeller was completly missing and no oil in the motor and the spark plugs finger tight! Nice Job Paul!

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    bangon61
    Par

    poor customer service

    brought jetski in on may 16th,2012 for a small fiberglass repair.was told it would be done by may 22nd so I prepaid for the work to be done..had been working so wasnt a big deal.stopped by after work on the first day of my holidays on may 24th and my jeyski hadnt even been started on.Was told by Paul Edwards that he promised it would be brought in to the shop and started on the next morning may 25th.went by there around noon and they still hadnt started on it or even looked at it.was told they could start on it for sure Monday morning(may 28th)and I said that was an unacceptable time frame because i had just started my 6 day holiday and wanted to use it while the good weather was here,sunny and hot.asked them to refund my money and give me ski back which they did.If they would have told me they couldnt do it ,I would have found someone else or changed my holiday plans.I was treated like a nobody while the big boat guys were more important to them.guess i didnt spend enough money.have heard many complaints about similar instances and now I know why.

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