Silverline Exteriors
3/5
, Voir toutes les heures
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5-1560 Broadway St, Port Coquitlam BC V3C 2M8
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Évaluations et commentaires - Silverline Exteriors

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3/5
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    JanineO512222
    Par

    I left a poor review just weeks ago but have since found out that their admin person has the poor customer service skills. The rest of their staff are very helpful when you get past the admin. They fixed the issue with the window and told us to call if there was any other problems going forward. They also provided a gift card for our troubles with the admin to a lovely restaurant nearby. I am happy to recommend this business.

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    JayChan
    Par

    Don't waste your time

    The sales rep decided I wasn't serious when I didn't want to give him my cell number and asked that they use my landline. He walked out my house and our appointment while thanking me for wasting his time and gas. I'd suggest he wasted my time. I hope they don't waste yours.

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    Réponse d'entreprise 16 mars 2016

    We would like to express our most sincere apologies for the impolite treatment you received. We expect our representatives to treat everyone with respect and courtesy and this behavior in no way reflects the standards to which we hold them. Please be assured that we have taken action regarding this instance. Our representative genuinely regrets the incident and has told us that did call to apologize. Thank you for bringing it to our attention, we value your input. Sincerely, Lorelie *********** SilverLine Exterior Solutions Customer Service Manager

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