Hated the job they did
They started the job and left for a week! did such a bad job with baseboards that they had to replace them even after replacing didnt look good, started with small walls and when they got to big walls had to put few pcs to cover and the glue they put on top was so messy and not clean and professional at all. Hard woods were not touching the floor and were standing up he said its normal and it will fix in next few months which it never did and makes lots of noise when we walk on it, so rude too
Réponse d'entreprise 24 juin 2014
Dear Nikoo. Thank you for your feedback. We have extensively searched our database and unfortunately, we were unable to match any transactions under your name. We take our customers feedback very seriously and so we would welcome the opportunity to learn more about your project and determine the root of this problem. While we understand your frustration, please note that we are a reputable flooring retailer that has been in business since 1996 and -most importantly- that we do not provide baseboard installation services as indicated on your complaint (for more information on this, please visit the FAQ section of our website. If you have a moment, please email us your full name and contact details at info@sammysdf.ca so that we can chat about this and help you to locate, and to express your frustration, to the responsible company. Take care and we look forward to hearing from you soon.