Called the other day to get a cab and waited around half and hour. Called back, and the dispatcher said the cab would only be another few minutes. Waited ANOTHER half an hour. When I called back, there was no answer, so I called a different company and they were there in five minutes. Making someone wait over an hour after saying it wouldnt be long and then not answering the phone is not particularly good customer service. Ill be calling other cab companies in the future.