Hired this company for snow removal at my octagenarian parents home based on the fact that they offer a shoveling service as well for the front steps. Unfortunately their timing is not at all suitable for mobility challenged people who have appointments to get to and home care coming in the mornings.We were lucky if they were cleared by 5pm and they certainly didnt consider it worthwhile to come shovel the steps for them after a light snowfall which can be just as risky for seniors.Bare minimum.