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Excellent service and very clean. The ladies are warm and friendly. The quality of our pedi was fabulous and I will be back for sure. You won't be disappointed and very reasonable prices.
The service is excellent and the staff are kind. The shop has trendy decor and modern chairs. I walked in and they accommodated me and I picked a colour that I didn't like, and I tried to cheap out with acrylic nails. next day I came back and told the staff and she changed it to a solar gel fill and changed the polish and fixed some things I didn't like free of charge. Plus I got a big hug. This is a great place. My kids came in the next time and were given freezies.This place has heart.
Had my bio gel refill and eyebrows done here. I would never go again. Within a week, my nail polish was badly chipped and my eyebrows were not shaped properly. Try Galaxy Nails instead. They know what they are doing.
This place was terrible. I am new to the area and went in for a pedicure and fill in for bio gel nails. it was so awful I had to get her to just take the nails off. They have no clue what they're doing . I paid and left and wish I had known better. Do not go here ! The design she put on my foot looks like a 3 year old did it !
We live in Canada and oh....we’re a multicultural country! So we may run into a few language barriers from time to time...Get over It! People do go on vacation....they’re not your whipping boy! The owner is a single working Mother making her way in a new country... empathy people please! I highly recommend this salon , you will discover a wonderful atmosphere along with up to date equipment (the most remarkable massage chairs for each patron) as well as a kind caring professional staff!
Réponse d'entreprise 6 octobre 2014
We are delighted to hear that you enjoy the atmosphere and services that Star Nails has to offer. We look forward to continuing providing outstanding service to you on future visits to our salon.
I got my nails done there in June, . Not a good experience. I could not understand them at all and neither could anyone else who was there. I had made an appointment like days before and the lady who did mine was rushing and ended up doing a horrible job.. a bunch of my nails were filed uneven and just not nice looking. I got solar nails with shellac over them and within the first week 4 nails had popped off. I do not recommend this place.
Réponse d'entreprise 6 octobre 2014
Thank you for your feedback. Star Nails is always looking at ways of improving our services. I am sorry your experience was not a positive one, we hope you will try us again in the future.
Me and my friend had the WORST experience ever. I would not ever in a million years recommend this place to ANYONE. If you want anger issues and cry, go there. We were in too deep when we realized that they weren't doing why we wanted. I understand language was a barrier but seriously we could not have been any more clearer. Also the same justin bieber song was on repeat for about 30 min until I asked to change it. I was going insane. Thy shoved my hands in scorching hot wax without even asking me. It really hurt. The only employee that knows how to do acrylic nails is on vacation for like a month. Thanks for telling us ... Also the job they did isn't even that good. My little sister could have done better
Réponse d'entreprise 6 octobre 2014
Thank you for your feedback. Star Nails is always looking at ways of improving our services. I am sorry your experience was not a positive one, we hope you will try us again in the future.
I went to go get my eyebrows waxed here and the lady spilt hot wax all down my eyelid, sealing it closed. Then made me pay for the service full price. I do not recommend going to this salon at all.
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