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601 Brant St, Burlington ON L7R 2G6
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  • < 10 $,

Évaluations et commentaires - 3 For 1 Glasses

Quelle note donneriez-vous à cette entreprise?
3.7/5
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3
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    cage1882
    Par

    At first I was thrilled with this business. However, after this recent incident, I warn others against it. I went in to have the screw at the temple tightened or replaced. Suzanna (after ages in the back room trying)eventually sent another employee out to tell me they needed to order another screw. After 2+ months of calling back and forth, today they tell me they broke the glasses while trying to fix them and because they are more than a year old, will not fix or replace them! BEWARE!

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    darl2261
    Par

    The BEST place u have ever shopped for eyewear!!! Suzanna is amazing as are the other ladies that work there and the optometrist is fantastic!! The choices are great and service is exceptional.. will be back and will always recommend them to anyone I meet.. Thank you so much for a great experience Darlene B

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    Dani5043
    Par

    I have been going there for years! well first I went to 3 for 1 in Mississauga JUST because of the Customer Service I got from Suzana (Manager). She listens to what you are looking for and gives your the style the "bests" suits your face. She is always friendly, professional; I walk away smiling every time.

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    radi0029
    Par

    Not Worth the Time or Money

    It's difficult to describe the ordeal I had with this business, but I'll try: to start, the lab put two different prescriptions in my glasses, screwing up my sight.Promises to make it right, repeated trips to fix problems with the lenses: from not having the prescription lens in, to it being crooked, to promises that the glasses would be done by a certain date, then dropped off at my home...it would be funny if it wasn't so awful. 10 months later, still trying to get the final pair.

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    leaquinn
    Par

    I came here for a...

    I came here for a new prescription and a new pair of glasses because of the convenient location and im so glad i did! The doctor was incredibly nice, comforting and time efficient! Suzana and the manager provided me with the best customer service ive received to date and i left with 2 gorgeous new glasses for an amazing price! 10/10

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    ronalddd
    Par

    Well, the previou...

    Well, the previous review must of been submitted by competition . 3 for 1 on Brant st in Burlington were absolutely excellent. I ordered my glasses just prior to Christmas and with all the holidays at this time they were delivered on time . Excellent selection super pricing and very friendly staff. This company will be my provider from here on in. How do you beat a full year warranty except for loss . Perfect. Thanks to the store manager that walked me through the process

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    User536166
    Par

    10/10!

    I recently needed new glasses + a prescription upgrade and I chose to visit 3 for 1 glasses because of their convenient location and I am so glad I did! Firstly, the doctor did an amazing job during my eye exam, super nice, comforting and time efficient. Secondly, I ended up getting 2 gorgeous designer glasses for an amazing price! and lastly, Suzana as well as the manager provided me with the best customer service I've ever received! Suzana is always happy to help and leave you 100% satisfied

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    Kenzie12345
    Par

    Don't shop here!! It's a huge waiting game...

    If you don't like your time wasted, don't even consider shopping here. My husband needed to buy glasses, so we gave this place a shot. Worst idea. When we first bought the glasses, the staff seemed very professional, and seemed to know what they were doing. We thought wrong. Three times no show for glasses, Three times the lenses came ruined and now it's been two months since the lenses were supposed to be in for us to pick up. We are still playing the waiting game.. Again, just keep looking!

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    Réponse d'entreprise 26 janvier 2016

    I do not know who wrote this review but, we take customer service and customer satisfaction VERY seriously. I have spoken to the Owner and we would like to rectify the situation in some way. You had mentioned that your husband came in to purchase glasses and we would like to gift a pair of sunglasses ( with prescription or not) for you or someone else of your choosing. I hope that you will give us an opportunity to win you back as a customer. We sincerely apologize for ANY inconvenience or dissatisfaction you had with our service.

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