Terrific to communicate with. Quote was fair and done promptly. Installation was done in 1 day on the day promised. Final price didn't differ from quote. After the installation was complete I had a few questions and he returned to my house after I called him... on a Sunday night! Fantastic customer service, I wasn't expecting a Sunday visit and I doubt you'd get that from many other companies. I would 100% use Shawn again for a job on my home.