I hate to write bad reviews but this needs to be said. Everyone needs to read this: I go to get my bio gel nails off and on the phone the lady says $10. I go in and they tell me its actually $15, but I really needed to get these off so Im like fine. A short woman with glasses sits me down and starts to drill-file off all the bio-gel. Im a little skeptical but whatever. She then carelessly cuts off the acrylic extensions and chips off my real nails too. THEN she uses a fake nail to PRY OF