Bay Bloor Radio

Outstanding friendly and professional customer service and product knowledge! I first went to BBR to visit their free turntable clinic with an old turntable that I had. The technician was extremely helpful and knowledgeable and was able to make some repairs and adjustments to my turntable. When it was finally time for an upgrade, I knew exactly where I wanted to go. Sam went above and beyond to help me out with my new turntable purchase. I would recommend BBR to anyone!

Staff were knowledgable and not pressuring to max out the credit card. Good products. Some of the bad reviews have a bad smell to them. I have had multiple interactions with different staff, all positive. Also have good service and repair department.

I have went here ...

I have went here many of times and bought many of things. I am a young audiophile. I know I am young. Everytime I go there the poor sales people treat me with such distain. I have bought over 6k in audio equipment from the spot. At least they can do is be nice to me and not treat me like an ammature.

unsatisfied Customer

unsatisfied customer!Spent over $5300 on a home entertainment centre, which does not work as promised. Puchased the Nad reciever and was told it was capable of have 2 zones so i could hook up the bathroom speakers to it. I could not figure out how so i went to the store to make sure it was possible. I was told again that it can but i was just not using the right menu selections. I read all the manuels and wasted hours of my time and other people time with no sucess. I decided to go back to the store and talk to the sales person who sold it to me. After looking online he told me that it can not do 2 zones and that he had made a mistake. So I asked what my options were. He said i might be able to exchange the reciever with another, but it would have a lower sound performance. I was happy with the performance, and did not want to take an inferior product. The other option was the Sonos system, which |I did purchase. I as if I could get some kind of a deal on the system but he said it was not possible, because you make no money on the system and would not take a loss on the purchase. So his mistake cost me over $700! I think that it is unfair and bad business. Your company prides itself on having staff that are very knowledgeable about the products. I made my purchase because of that reputation, and was will to pay a little extra too get it. I feel like Bay Bloor radio has failed me, and cannot recommend them to any friends and family. The sales team made me feel like the comission was the most important part of the job