Did not come close to helping or fulfilling expectations. Rude phone manners and I was told she knew her job while trying to send me in a direction I did not need just before hanging up on me. Yes it was a busy day but we all have them. Found help from another notary on the next phone call who listened and completed the tasks I needed.
We are sorry you did not have a great experience on the phone with our company. Customer service is very important to us and we obviously fell short on this occasion. We have many happy clients that would say our service is exceptional and we'd like you to feel the same way so please try us again in the future. Thanks for your review.
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