Par ontario4528
4 janvier 2023
Buyer Beware - this online company will charge a cancellation fee, even if your order was cancelled immediately after being placed and was never shipped. I would not recommend this store.
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Réponse d'entreprise 18 janvier 2023
Hi ontario4528. When you checked out you agreed to this cancellation fee in the terms and conditions. And as I explained to you in the email, whether an order is cancelled 5 minutes or 5 weeks after the order is placed, we have processing fees that are non refundable to us. As a small business we are unable to absorb these fees.