Not a very professional at all. They do not honour the prices posted on their website and throw in extra charges out of nowhere. They really do take advantage of new costumers especially young ones. When called and given the opportunity to explain why their prices were 40 percent more than advertised on their website, they said " oh well the prices recently went up." After I explained that they should really change their website then, all they had to say was " sorry you had a bad experience." 70 dollars an hour for partial work seems like a lot for a hairdresser.