Highland Restoration DKI
3.5/5
Détails
Information
Évaluations
Localisation

Produits et services

  • Nettoyage de tapis,
  • Nettoyage de meubles,

Langues parlées

  • Anglais,
Localisation
9 Commerce Rd, Orangeville ON L9W 3X5
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Évaluations et commentaires - Highland Restoration DKI

Quelle note donneriez-vous à cette entreprise?
3.5/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
5
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0
0
3
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    danr7872
    Par

    I had this company provide a quote and they did not complete the task yet still charged me $300. Do not use this company for anything.

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    Réponse d'entreprise 12 juillet 2019

    As per our responses to you on google, we provided you with an accurate quote and you asked us to lie and pad the estimate with items that were not damaged. We will not do this due to our code of ethics. We do not subscribe to dishonest tactics.

    stev9663
    Par

    Very happy with repairs

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    tina0245
    Par

    My insurance use Highland as a preferred vendor to complete work on my home took 3 months to try and get repairs which didn’t get started due to the fact they closed my account with them because of my frustrations, Electrician was supposed to show up but forgot to show rescheduled didn’t show again, also had to wait 6 months for kitchen cabinets. Really horrible customer service and very unorganized, they tend to put blame on home owners very unacceptable for Restoration/Remidiation company!

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    Réponse d'entreprise 25 janvier 2019

    Hello Tina, we withdrew from doing work for you as you harassed our employees with excessive phone calls and threats. You were quoted 6-8 weeks for kitchen cabinets, but would not sign our work authorization or pay the deposit required to order. We did not start restoration services for you as it was not conducive to a healthy work environment for our staff. We hope that you were able to find a contractor to complete work to your home.

    jill7836
    Par

    Fantastic customer service with empathetic and well trained staff

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    DebbieY210
    Par

    I have used Highl...

    I have used Highland for over 15 years. I call them about once a year to keep up on the carpets. I have 2 large dogs and one is getting older. Scott does a great job!! I am always surprised how great they get them looking. I recommend Highland Restoration.

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    opeyfj
    Par

    Poor customer ser...

    Poor customer service and communication, over priced, arrogant attitude. Do not recomend.

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