City Lightz

Woman at POS could brush up on her PR skills and 'RETURN CREDIT ONLY' policy was NOT told me to me when I ASKED what their return policy was. The 'RETURN CREDIT ONLY' part of his answer was intentionally omitted. I will pass my over $300 credit on to someone else because i WILL NEVER SHOP AT THIS STORE AGAIN!!!!!!!

Cant Believe the knowledge the owner and staff have for lighting. They go out of your way to make sure everything is perfect. I was in stores many times all the way to Toronto and have never had the service, experience and selection like I did at City Lightz. Thank you for all your hard work, I know I wasnt an easy customer to work with but thanks for having patience, Jim and Marlene you guys work amazing together and I will definitely reccommend you to everyone. My house looks amazing.

Best lighting store in town with the best prices!! Marlene is an amazing sales lady that goes out of her way to make sure you are 110% satisfied!

By far the best lighting showroom I have been in lately. The customer service in this store is superior to any other store in the city that I have been in. The review about the owner being rude is obviously someone who has never dealt with Jim or by someone else who works at another local store feeling their business is threatened by this store. Product is new and different then others and staff is always helpful and know their product. Its all about customer service and this place has it!!

Customer service needs work

Have been in a couple times and was treated rudely by the owner on both occasions. It was though he was too busy to even be polite and I had an entire house to fill with new light fixtures. I always try to go out of my way to treat people in retail well, having once worked in it myself. It didn't matter, sadly.