We had an opportunity to visit the show room for the first time and were quite well serviced. I believe Steve was our first contact, well we were so impressed we got our fire place serviced and a BARBQUE GAS was also purchased. The bbq was assembled, delivered the gas line hooked up. I would say this business understands service.
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Regarding the installation of my new Napoleon Knightsbridge stove January 25th 2019.Having been in the service industry for over 30 years I know how important customer service truely is.The installation team (Gary & John) certainly tick off all the boxes in the customer service area,timely,professional,proficient & cleanliness.It was a pleasure doing business with Fire or Ice Bobcaygeon. J.P. Crystal LakeLire plus
We had Fire or Ice install a fire place a few years ago, and were very pleased with everything. We just had Fire or ice install a Napolean ductless A/C, and again were very pleased with the product, workmanship. Thank-you making us happy.Lire plus
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