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We have recently signed up for their fibre optic service along with IT support. All promises were kept and their staff were efficient, professional and knowledgeable....
Good bye BELL.Lire plus
Was with them for several years when they first came to town, tried two other providers over the years then back to Vianet for the past several years. A+ prompt tech support. Always friendly and super helpful. When there have been issues it was usually related to our Bell line but Vianet always dealt with it. A very reliable consistent company. Although fibre optics by another company is available now in our area, I am sticking with Vianet for their top if the line customer service. Lire plus
Tony went more than Above and Beyond. During the equipment installation he explained the process giving me a much clearer idea of how it worked and how I could maintain the signal capture. Tony even helped with some programming issues that the service provider could not be bothered to deal with.
All in all, a wonderful fella doing a great job.
He has definitely earned himself an annual Christmas card!Lire plus
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